Privacy Policy

1. Introduction

EnTranscend™ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and email address
• Account credentials
• Profile information
• Communication preferences

Usage Information

We automatically collect certain information when you use the Platform:

• Device and browser information
• IP address and location data
• Pages visited and features used
• Training progress and session data
• Chat interactions with EntreOracle™

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Platform
• Personalize your experience and training
• Process your account and track progress
• Communicate with you about the Platform
• Improve our services and develop new features
• Ensure Platform security and prevent fraud
• Comply with legal obligations

4. AI and Chat Data

When you interact with EntreOracle™, your conversations are processed to provide personalized coaching. We may use anonymized conversation data to improve our AI systems. Your chat history is stored securely and associated with your account.

5. Data Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who assist in operating the Platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Object to or restrict processing
• Data portability
• Withdraw consent

To exercise these rights, please contact us at [email protected].

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookies through your browser settings.

10. Children's Privacy

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: [email protected]